Dear Support,

Using Director, we can read the instantaneous values but when we tried to read the profile generics, especially the billing tables and load profile tables, we were unable to read and received error message popups with the words "Unacceptable frame."

This happened no matter we tried to set server address size to 4 or default.

Kindly note that this happens only when we try to read the profile generics.

Please advise.

Thank you.

I am trying to connect to a Shenzhen CLOU meter with Director, the Director returns Failed to receive reply from the device in given time after a while.

This is the log:

I need to add new user defined object to my device. If I use from menu "Tools/OBIS Codes.../New" I am able to make new OBIS code (for example 1.1.192.128.0.255), but for class Id I have only combobox contains predefined values. How can I define new "manufacturer specific" class Id to use it?
Cite from blue book:
class_id-s from 8 192 to 32 767 are reserved for manufacturer specific ICs.

Hi，
When director import certificate to meter with GBT, it seems that the bit which indicates ‘last block’ not be set. Please help check it.Thanks!
log：
14:38:46
7E A0 4C 02 21 81 FE 2B 2A E6 E6 00 E0 01 00 01 00 00 38 DF 00 08 43 54 54 30 30 30 30 30 08 56 61 6E 67 6F 33 32 31 00 00 82 01 B5 CB 82 01 B1 31 00 00 00 06 24 CF 0B 22 1C 3B 33 CF 9C 0A 7C 4C E0 75 A8 FF E6 17 5D 33 CD F3 6D DB 7E
14:38:46
7E A0 14 81 02 21 1E 64 A9 E6 E7 00 E0 81 00 16 00 16 00 30 81 7E
14:38:46

dear sir,

I want to communicate with meter in Mode E with GXDLMSDirector.

most of the not but not always, when GXDLMSDirector receive ACK string "<ACK>252<CR><LF>" close the port and show message "Element Not Found"
would you please let me know the resone
the log is as blew :

Hi,

I'm having a hard time getting started with DLMSDirector and my Holley meter.

Obviously, I don't have the DLMSDirector settings configured correctly for my meter which uses HLS-5 and GMAC.
 

I get the following error message and log when I try to "Connect":

---------------------------
GXDLMSDirector
---------------------------
Failed to receive reply from the device in given time.
---------------------------
OK
---------------------------

hi, when I want to generate a P-384 certificate with Certificate generator, I get this error.how to solve this problem?
Thanks.

Hi Mr. Kurumi, I have problem with XML tab of the DXLMSdirector . The password is converted correctly but the cipher key and Authentication pass is not. The software translate differently the key that I write ( I choose HEX as I did in password). I send you the exact case to understand what I mean.

Hello,

I am in the process of testing a DLMS device that is in development in company. I have decided to try going through the conformance tests, and have ran into an issue when trying to pass the first one.

I downloaded the source code of Gurux DLMS Director to debug the application and try to find out why, but so far to no avail. The application does not accept the RR frame sent by the device.

The program reaches

client.GetData(GXByteBuffer reply, GXReplyData data, GXReplyData notify)

Hi,

please where can I set IEC device_address for start protocol IEC/ModeE in the GXDLMSDirector? That option was there a few years ago. But now I can't find it.

/? device_address ! <CR> <LF> <--- this device address

Thank you for help

Lubo