Getting Different values of Load Survey, when read by date and Read all data

By mightyChamp , 4 July, 2023
Forums
DLMSDirector

In Gurux Director Software, I have read all Load Survey Data from Meter and Store in my file, then I read data by date range, but When I get data by date range, their parameter values are different, and on comprasion with all data, it seems to be data is shifted by 11 days, means when I read data for 30-12-2018, I am getting readings of 10-1-2019, But datetime in data is of 30-12-2018.

So, I didn't get what's wrong in this.

I have attached screenshots but due to pixel limitation, Image is not properly visible.

Kurumi

3 years 4 months ago

Hi,

All this information is coming from the meter and it seems that there is an issue with your meter. You need to ask if there is a firmware update available for the meter that will fix this.

BR,
Mikko