Problem connection to SL7000(SL761C010/Q

By oulahsensaid , 7 April, 2023
Forums
DLMSDirector

Could you please help me to connect to ACTARIS SL761? Thank you in advance.
GXDLMSDirector 9.0.2302.2001
Log created 21:59:19
Initializing serial connection.
Send SNRM request.
7E A0 08 02 23 03 93 3E 74 7E
Data send failed. Try to resend 1/3
Data send failed. Try to resend 2/3
Failed to receive reply from the device in given time.
Disconnect request
Send Disconnect request.
7E A0 08 02 23 03 53 32 B2 7E
Data send failed. Try to resend 1/3
Data send failed. Try to resend 2/3
Failed to receive reply from the device in given time.
System.TimeoutException: Failed to receive reply from the device in given time.
à GXDLMSDirector.GXDLMSCommunicator.ReadDLMSPacket(Byte[] data, Int32 tryCount, GXReplyData reply)
à GXDLMSDirector.GXDLMSCommunicator.ReadDataBlock(Byte[] data, String text, Int32 multiplier, Int32 tryCount, GXReplyData reply)
à GXDLMSDirector.GXDLMSCommunicator.InitializeConnection(Boolean force)
à GXDLMSDirector.GXDLMSDevice.InitializeConnection()
à GXDLMSDirector.MainForm.Connect(Object sender, GXAsyncWork work, Object[] parameters)

Kurumi

3 years 2 months ago

Hi,

Your settings look correct. Change Interface from HDLC to HdlcWithModeE if you try to connect with an optical probe.

Check your cables. It's quite common that that problem is in the cables.

BR,
Mikko

oulahsensaid

3 years 2 months ago

Thank you Mr. Kurumi. I tried also HdlcWithModeE. But the meter respond to SLB manufacturer instead of Actaris, I don't know why?

Kurumi

3 years 1 month ago

Hi,

It's strange if the meter returns that it is SLB and not ACE. Are you sure that the meter is ACTARIS SL7000?

BR,
Mikko

oulahsensaid

3 years 1 month ago

Thank you Mr. Kurumi, I really appreciate your help.
Type SL761C010/Q 2007

Image

Kurumi

3 years 1 month ago

Hi,

It might be that this is easy to fix. Can you select "View", "Log" and "View Log". Then add those two lines here and I'll verify this.

The first line is like this:
/?!\r\n
and the second line like this:
/SLB\r\n

BR,
Mikko

oulahsensaid

3 years 1 month ago

GXDLMSDirector 9.0.2302.2001
Log created 20:52:48
Initializing serial connection.
IEC Sending:/?!<CR><LF>
HDLC received: /SLB5\2SLB_AMBER_000001<CR><LF>
System.Exception: Manufacturer type does not match. Manufacturer is SLB and it should be ACE.
à GXDLMSDirector.GXDLMSCommunicator.InitSerial()
à GXDLMSDirector.GXDLMSCommunicator.InitializeConnection(Boolean force)
à GXDLMSDirector.GXDLMSDevice.InitializeConnection()
à GXDLMSDirector.MainForm.Connect(Object sender, GXAsyncWork work, Object[] parameters)

Kurumi

3 years 1 month ago

Hi,

I don't know why manufacturer type is not ACE. You can create a new device template for SLB. The easies way to do it is if you go
C:\ProgramData\Gurux\OBIS

Then copy ace to slb and open it with notepad. Change lines:
<Identification>ACE</Identification>
<Name>Actaris Electricity</Name>

to this:

<Identification>SLB</Identification>
<Name>Schlumberger Industries Ltd.</Name>

Restart GXDLMSDirector and select Schlumberger as a manufacturer.
Let me know if you can read the meter and support for Schlumberger can be added for GXDLMSDirector so you can select Schlumberger automatically from the manufacturer list.

oulahsensaid

3 years 1 month ago

Hi Mr. Kurumi. I do it last time, according to your response for another old post.
Thank you again for your time and consideration
Regards.