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Please I have been trying to connect to a Premier 300 without success. Please kind see attached picture for the set up. Your kind guide on how get it done will be appreciated. Also, find below the trace:
10:09:12 Send SNRM request.
TX: 7E A0 07 03 41 93 5A 64 7E
10:09:17 Data send failed. Try to resend 1/3
10:09:22 Data send failed. Try to resend 2/3
10:09:27 Failed to receive reply from the device in given time.
10:09:27 Send Disconnect request.
TX: 7E A0 07 03 41 53 56 A2 7E
10:09:32 Data send failed. Try to resend 1/3
10:09:37 Data send failed. Try to resend 2/3
10:09:42 Failed to receive reply from the device in given time.
Image
Hi,
Hi,
Please, don't add error pictures. They don't give any extra info and pics are hard to read because of compression.
Are you using an optical probe or RS-232? Can you connect without authentication?
BR,
Mikko
I used both, one at a time
I used both, one at a time though. None connected. I tried without authentication first and with authentication both did not work.
Please I am using
Please I am using GXDLMSDirector version 8.2.2107.2101. I notice that there is no field for "start protocol" on both the Manufacturer's and Device Properties. Please see attached screenshot. Is there an explanation as to why that is missing?
Hi,
Hi,
If you are using the optical probe, you must select Interface HrlcWithModeE and if you are using serial port you must select HDLC.
Is the meter replying with the optical probe?
BR,
Mikko
I will use the optical probe
I will use the optical probe with HrlcWithModeE and revert, thanks
It is not replying to the
It is not replying to the optical probe too
Hi,
Hi,
Have you tried with Low authentication as well?
BR,
Mikko
Ok, I will and revert, thanks
Ok, I will and revert, thanks
I have tried Low
I have tried Low authentication as suggested, it is still same error in connecting.
Hi Samuel,
Hi Samuel,
The meter should reply. Check your cables and baud rate. The reason is one of them.
BR,
Mikko
It was really expected for
It was really expected for the meter to respond. The baud rate used is 9600. The optical cable used is factory installed. I will double check the usb -to- serial cable that is used and revert. Thanks
I just double-checked the usb
I just double-checked the usb-to-serial converter on another device and it worked well. Please, besides the cable, is the 9600 baud rate ok? Could there be something else?
Hi,
Hi,
Baud rate can be anything. It's possible to change it. I can't remember the default baud rate for Premier 300 just now. The default baud rate should be on the meter manual. If you are using RS-232, make sure that you have selected HDLC-interface.
BR,
Mikko
Yes, the default baud rate
Yes, the default baud rate from the meter is 9600. We used RS 232 first with HDLC-interface but no success. Any other possible cause please?
Hi,
Hi,
The reason is in serial port settings or then the wires. Check them both. Try to connect without authentication first.
You can also try to change the Max payload size in transmitting and receive from 128 to 512. You can change this in the Frame tab. The meter should reply without this change, but this is from the working configuration.
BR,
Mikko
Thanks for the response, the
Thanks for the response, the wires are ok since they tested fine on another device. I will adjust the serial settings as you suggested and revert with results. Thanks
Hi,
Hi,
I have to point out that meters are using different RJ-45 pinouts. Check that pinout is correct. This is a quite common issue.
BR,
Mikko
Thanks for this vital point.
Thanks for this vital point. Please do you have any idea what the pin out is on Secure Premier 300?
Hi,
Hi,
You need to check that from the meter manual. I can't remember it right now.
BR,
Mikko