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  3. Unable To Update/Install Gurux

Unable to update/Install Gurux

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By Rajan , 27 September, 2021
Forums
DLMSDirector

Hi

I am trying to update Gurux but getting the error. Snap attached.
I have also tried a new installation but the same is occurring.

Image

Rajan

4 years 8 months ago

after clicking OK, i am

after clicking OK, i am getting following error(attached)

Image
Profile picture for user Kurumi

Kurumi

4 years 8 months ago

Hi,

Hi,

Can you click the details and add them here. I believe that your PC is not supporting some localized settings.

BR,
Mikko

Rajan

4 years 8 months ago

I have sent the error to the

I have sent the error to the deployment server.

PS.
Details...

PLATFORM VERSION INFO
Windows : 10.0.19043.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.8.4270.0 built by: NET48REL1LAST_C
clr.dll : 4.8.4390.0 built by: NET48REL1LAST_C
dfdll.dll : 4.8.4270.0 built by: NET48REL1LAST_C
dfshim.dll : 10.0.19041.1 (WinBuild.160101.0800)

SOURCES
Deployment url : file:///C:/Users/rajan.kumar/AppData/Roaming/Microsoft/Windows/Start%20Menu/Programs/Gurux%20Ltd/GXDLMSDirector.appref-ms%7C
Server : nginx
Deployment Provider url : http://www.gurux.fi/Downloads/gxdlmsdirector46/GXDLMSDirector.applicati…
Application url : http://www.gurux.fi/Downloads/gxdlmsdirector46/Application%20Files/GXDL…
Server : nginx

IDENTITIES
Application Identity : GXDLMSDirector.exe, Version=8.2.2109.301, Culture=neutral, PublicKeyToken=fac3cc4fecb816b3, processorArchitecture=msil, type=win32

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\rajan.kumar\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Gurux Ltd\GXDLMSDirector.appref-ms| resulted in exception. Following failure messages were detected:
+ Downloading http://www.gurux.fi/Downloads/gxdlmsdirector46/Application Files/GXDLMSDirector_8_2_2109_0301/Gurux.DLMS.AMI.Messages.dll.deploy did not succeed.
+ The remote server returned an error: (403) Forbidden.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [27-09-2021 15:08:47] : Activation of C:\Users\rajan.kumar\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Gurux Ltd\GXDLMSDirector.appref-ms| has started.
* [27-09-2021 15:08:47] : Performing necessary update check as specified by the deployment.
* [27-09-2021 15:08:48] : Consuming new update.
* [27-09-2021 15:08:50] : Installation of the application has started.
* [27-09-2021 15:08:52] : Processing of application manifest has successfully completed.
* [27-09-2021 15:08:52] : Found compatible runtime version 4.0.30319.
* [27-09-2021 15:08:52] : Request of trust and detection of platform is complete.

ERROR DETAILS
Following errors were detected during this operation.
* [27-09-2021 15:09:01] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading http://www.gurux.fi/Downloads/gxdlmsdirector46/Application Files/GXDLMSDirector_8_2_2109_0301/Gurux.DLMS.AMI.Messages.dll.deploy did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState, X509Certificate2 clientCertificate)
at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.ConsumeUpdatedDeployment(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentUpdate(SubscriptionState& subState, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Net.WebException
- The remote server returned an error: (403) Forbidden.
- Source: System
- Stack trace:
at System.Net.HttpWebRequest.GetResponse()
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

Profile picture for user Kurumi

Kurumi

4 years 8 months ago

Hi,

Hi,

This is a strange error. It seems like you can't access the server. Have you installed the application from here?
https://gurux.fi/Downloads/gxdlmsdirector46/GXDLMSDirector.application

BR,
Mikko

Rajan

4 years 8 months ago

Yes, I downloaded the

Yes, I downloaded the application from https://gurux.fi/Downloads/gxdlmsdirector46/GXDLMSDirector.application

Profile picture for user Kurumi

Kurumi

4 years 8 months ago

Hi,

Hi,

Can you try to download GXDLMSDirector again? If it fails, run this on your command prompt and add result here.
dotnet --version

BR,
Mikko

Rajan

4 years 8 months ago

C:\WINDOWS\system32>reg query

C:\WINDOWS\system32>reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\CDF
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v2.0.50727
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.5
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4.0

C:\WINDOWS\system32>reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\full" /v version

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\full
version REG_SZ 4.8.04084

C:\WINDOWS\system32>

Profile picture for user Kurumi

Kurumi

4 years 8 months ago

Hi,

Hi,

I'm not sure if the reason for this has been found. We can't repeat this on any PC, but one of the references is invalid. The new version is released on Monday. I hope that it will solve your problem. Let me know if you still have problems with the new version.

BR,
Mikko

Rajan

4 years 8 months ago

The problem is still

The problem is still persisting on all the PC in my organization.

Profile picture for user Kurumi

Kurumi

4 years 8 months ago

Hi,

Hi,

There is a new version released. Is this problem still happening?

BR,
Mikko

Rajan

4 years 8 months ago

Hi,

Hi,
I've tried installing it on a different network. It's working fine.
I think, there are some internal issue within the organization network.

Thanks for your support.

Profile picture for user Kurumi

Kurumi

4 years 8 months ago

Hi Rajan,

Hi Rajan,

Thank you for this information. Reasons like this are always problematic because it's hard to know the reason.

BR,
Mikko

aeeccims@tnebnet.org

4 years 8 months ago

Hi

Hi
In my organisation, i can connect internet through proxy only
Is it possible to install GXDLMSDirector through proxy

Thanks in advance

Profile picture for user Kurumi

Kurumi

4 years 8 months ago

In reply to Hi by aeeccims@tnebnet.org

Hi,

Hi,

Please, create a new topic if you have a new question. I'll answer your question there.

BR,
Mikko

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