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ServiceError ReadException. Service Unsupported

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By kedart , 21 June, 2020
Forums
DLMSDirector

I am getting ServiceError ReadException. Service Unsupported while trying to read anything from Secure Premier 300 meter. Log is given below.

GXDLMSDirector 8.2.2006.1702
Log created 10:25:38
10:25:42 Initializing serial connection.
10:25:42 10:25:42.966 Info Opening
10:25:42 10:25:42.969 Info Serial Port Settings: Port Name: COM5 Baud Rate: 9600 Data Bits: 8 Parity: None Stop Bits: One Flow Control: None Eop: None
10:25:42 10:25:42.988 Info Open
10:25:43 Send SNRM request.
7E A0 07 03 41 93 5A 64 7E
10:25:44 10:25:44.000 Sent 7E A0 07 03 41 93 5A 64 7E
10:25:44 10:25:44.104 Received 7E A0 20 41 03 73 3E 9D 81 80 14 05 02 02
10:25:44 10:25:44.118 Received 02 00 06
10:25:44 10:25:44.134 Received 00 01 6F EF
10:25:44
7E A0 20 41 03 73 3E 9D 81 80 14 05 02 02 00 06 02 02 00 07 04 00 00 00 01 08 04 00 00 00 01 6F EF 7E
10:25:44 Parsing UA reply succeeded.
10:25:44 Send AARQ request.
7E A0 44 03 41 10 B3 E1 E6 E6 00 60 36 A1 09 06 07 60 85 74 05 08 01 01 8A 02 07 80 8B 07 60 85 74 05 08 02 01 AC 0A 80 08 41 42 43 44 30 30 30 31 BE 10 04 0E 01 00 00 00 06 5F 1F 04 00 20 78 02 FF FF A0 0B 7E
10:25:44 10:25:44.156 Sent 7E A0 44 03 41 10 B3 E1 E6 E6 00 60 36 A1 09 06 07 60 85 74 05 08 01 01 8A 02 07 80 8B 07 60 85 74 05 08 02 01 AC 0A 80 08 41 42 43 44 30 30 30 31 BE 10 04 0E 01 00 00 00 06 5F 1F 04 00 20 78 02 FF FF A0 0B 7E
10:25:44 10:25:44.327 Received 7E A0 37 41 03 30 21 79 E6 E7
10:25:44 10:25:44.343 Received E7 00 61 29 A1 09 06
10:25:44 10:25:44.359 Received 03 02 01 00 A3 05 A1 03 02 01 00 BE 10 04 0E
10:25:44 10:25:44.375 Received 08 00 06 5F 1F 04 00 00 10 00 02 00 00 07 EC
10:25:44 10:25:44.390 Received 1C
10:25:44
7E A0 37 41 03 30 21 79 E6 E7 00 61 29 A1 09 06 07 60 85 74 05 08 01 01 A2 03 02 01 00 A3 05 A1 03 02 01 00 BE 10 04 0E 08 00 06 5F 1F 04 00 00 10 00 02 00 00 07 EC 1C 7E
10:25:44 Parsing AARE reply succeeded.
10:25:48 Read object type Register index: 2
7E A0 19 03 41 32 3A BD E6 E6 00 C0 01 C1 00 03 01 00 1F 07 00 FF 02 00 DC 79 7E
10:25:48 10:25:48.824 Sent 7E A0 19 03 41 32 3A BD E6 E6 00 C0 01 C1 00 03 01 00 1F 07 00 FF 02 00 DC 79 7E
10:25:48 10:25:48.932 Received 7E A0
10:25:48 10:25:48.948 Received A0 10 41 03 52 47 E1 E6 E7 00 0E 05 03 02 F5
10:25:48
7E A0 10 41 03 52 47 E1 E6 E7 00 0E 05 03 02 F5 CB 7E
Gurux.DLMS.GXDLMSConfirmedServiceError: ServiceError Read exception. Service Unsupported
at GXDLMSDirector.GXDLMSCommunicator.Read(Object sender, GXDLMSObject obj, Boolean forceRead)
at GXDLMSDirector.MainForm.Read(Object sender, GXAsyncWork work, Object[] parameters)

I am using Indian Standard, Low authentication and client address Hex 20. Able to successfully connect but not able to read anything.

This was working perfectly fine few days back.

Please help.

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Profile picture for user Kurumi

Kurumi

5 years 11 months ago

Hi,

Hi,

Select Advanced tab and check "Get" service. That should fix the problem.

BR,
Mikko

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