Failed to receive reply from the device in given time. Secure Apex 150(TCP connection)

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By pordeep , 30 August, 2018
Forums
DLMSDirector

Hi,
Failed to receive reply from the device after sending SNRM request. I am connecting meter over tcp connection. what should be the cause of this error?

Find the logs below:

12:16:18 Initializing Network connection.
12:16:19 PM Send SNRM request.
7E A0 07 03 41 93 5A 64 7E
12:16:24 PM Failed to receive reply from the device in given time.
12:16:24 Disconnect request
12:16:24 PM Send Disconnect request.
7E A0 07 03 41 53 56 A2 7E
12:16:29 PM Failed to receive reply from the device in given time.
System.TimeoutException: Failed to receive reply from the device in given time.
at GXDLMSDirector.GXDLMSDevice.InitializeConnection()
at GXDLMSDirector.MainForm.Connect(Object sender, GXAsyncWork work, Object[] parameters)

and configurations are :

<GXDLMSDevice xmlns:xsd="http://www.w3.org/2001/XMLSchema&quot; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance&quot; xmlns="Gurux1">
<Authentication>Low</Authentication>
<Password>HgjgLgmwzrHfQnEjli2QqQ==</Password>
<PhysicalAddress xsi:type="xsd:int">1</PhysicalAddress>
<ClientAddress>32</ClientAddress>
<StartProtocol>DLMS</StartProtocol>
<InactivityTimeout>120</InactivityTimeout>
<Name>test</Name>
<Conformance>7709</Conformance>
<Manufacturer>ind</Manufacturer>
<HDLCAddressing>0</HDLCAddressing>
<MediaType>Gurux.Net.GXNet</MediaType>
<MediaSettings>&lt;IP&gt;172.16.13.255&lt;/IP&gt;
&lt;Port&gt;4059&lt;/Port&gt;
</MediaSettings>
<UseLN>true</UseLN>
</GXDLMSDevice>