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  2. Unable To Read Parameter Values From Landis+Gyr E550 Meter Using GXDLMSDirector - NoAccess Status

Unable to read parameter values from Landis+Gyr E550 meter using GXDLMSDirector - NoAccess status

By smartsoftware , 19 June, 2025
Forums
DLMSDirector

Hi everyone,

I'm using GXDLMSDirector to connect to a Landis+Gyr E550 meter. The connection is established successfully, and I can read the basic DLMS/OBIS object structure.

However, I'm facing an issue when trying to read the actual parameter values - most attributes return a NoAccess status. As a result, I can't retrieve the data.

I've attempted to switch the authentication level to Low and High, using the commonly known passwords 00000000 and 12345678, but access to these attributes remains blocked.

Has anyone encountered this with the Landis+Gyr E550 meter?

Any help or suggestions would be greatly appreciated. Thanks!

smartsoftware

1 year 1 month ago

Add screenshots <a href=…

Add screenshots:
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Profile picture for user Kurumi

Kurumi

1 year 1 month ago

Hi, Did you refresh the…

Hi,

Did you refresh the association view after you connected with Low or High authentication? You must do it by selecting "File" and "Refresh".

BR,
Mikko

smartsoftware

1 year 1 month ago

This button is inactive…

This button is inactive because I cannot connect to the meter in Low or High mode. I can only connect in None mode.

Profile picture for user Kurumi

Kurumi

1 year 1 month ago

Hi, You can only read values…

Hi,

You can only read values without authentication. Have you tried to connect with Authentication level: "Management Access" or "Data Collection"?

The correct password should be on the meter documentation. If you don't own the meter, it might be changed.

BR,
Mikko

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