Skip to main content
Home
for DLMS smart meters
Open source solutions for DLMS smart metering

Main navigation

  • Home
  • Products
  • About us
  • Open Source
  • Community
  • Forum
  • Downloads
User account menu
  • Log in

Breadcrumb

  1. Home
  2. Forums
  3. ISKRA Meter - Failed To Receive Reply

ISKRA meter - Failed to receive reply

Forum Rules

Before commenting read Forum rules

Don't comment the topic if you have a new question.

You can create a new topic selecting correct category from Gurux Forum and then create a new topic selecting "New Topic" from the top left.

Profile picture for user Cristiano Matias
By Cristiano Matias , 25 May, 2022
Forums
DLMSDirector

Hi,

regarding the topic: https://www.gurux.fi/node/19926 ,

I've tried to create a device on GXDLMSDirector for the Iskraemeco meter with the suggested settings
https://www.gurux.fi//GXDLMSDirectorExample

But the interface can't be changed to IEC (Options are HDLC, HdlcWithModeE and WRAPPER). I've tried to change the settings, but the error "Failed to receive reply from the device in given time" keeps showing up.

Any suggestions for a solution?

Thank you,
CM

Image
Profile picture for user Kurumi

Kurumi

4 years ago

Hi,

Hi,

You need to change the interface from WRAPPER to HdlcWithModeE. Then connect again.

BR,
Mikko

Profile picture for user Cristiano Matias

Cristiano Matias

4 years ago

Hi Mikko,

Hi Mikko,

Grateful for your help. Unfortunately, the same error happens.

Profile picture for user Kurumi

Kurumi

4 years ago

Hi,

Hi,

Are you getting any reply from the meter? Select "View", "Log" and "View Log". It will show communication transactions between the client and the meter.

BR,
Mikko

Profile picture for user Cristiano Matias

Cristiano Matias

4 years ago

Hi,

Hi,

I Don't think so, I tried to connect without and with the optical probe connected and it seems to have the same result.

Log:
GXDLMSDirector 8.2.2205.1801
Log created 15:50:30
15:50:36 Initializing serial connection.
15:50:37 IEC Sending:/?!<CR><LF>
15:50:47 Failed to receive reply from the device in given time.
System.Exception: Failed to receive reply from the device in given time.
em GXDLMSDirector.GXDLMSCommunicator.InitSerial()
em GXDLMSDirector.GXDLMSCommunicator.InitializeConnection(Boolean force)
em GXDLMSDirector.GXDLMSDevice.InitializeConnection()
em GXDLMSDirector.MainForm.Connect(Object sender, GXAsyncWork work, Object[] parameters)
15:54:24 Initializing serial connection.
15:54:25 IEC Sending:/?!<CR><LF>
15:54:35 Failed to receive reply from the device in given time.
System.Exception: Failed to receive reply from the device in given time.
em GXDLMSDirector.GXDLMSCommunicator.InitSerial()
em GXDLMSDirector.GXDLMSCommunicator.InitializeConnection(Boolean force)
em GXDLMSDirector.GXDLMSDevice.InitializeConnection()
em GXDLMSDirector.MainForm.Connect(Object sender, GXAsyncWork work, Object[] parameters)

Profile picture for user Kurumi

Kurumi

4 years ago

Hi,

Hi,

The meter should reply for /?!<CR><LF>. What is the meter model? Do you have a link for the technical-Description of the meter?

BR,
Mikko

Profile picture for user Cristiano Matias

Cristiano Matias

4 years ago

Hi Mikko,

Hi Mikko,

The meter is an ISKRA M19 1376, as seen in the image. We don't have the technical description for it.

Thank you,
CM

Image
Profile picture for user Kurumi

Kurumi

4 years ago

Hi,

Hi,

The first thing that I can see is that the optical probe must be downward. Now it's not, and it can cause problems with the communication. I also can see that the meter is not powered, but maybe it's only when you did take the picture.

The main issue is that Iskra ME 172 is not supporting DLMS. It's using IEC 62056-21 also known as IEC 1107. The good thing is that it should reply for /?!<CR><LF> and give a readout right the way.

You need to try with different baudrates. Set serial port baudrate to 300 and Data bits: 7, Parity: Even and StopBits: 1. Then try to send /?!\r\n.

BR,
Mikko

Profile picture for user Cristiano Matias

Cristiano Matias

4 years ago

Hi,

Hi,

I went outside for better light. The meter is running correctly, and we're able to read measurements with another app (ZRobo) with this setup.

I've checked, but those settings were already being used. I've also tried to connect with different baudrates with no success... What else could be done?

Thank you,
CM

Image
Profile picture for user Kurumi

Kurumi

4 years ago

Hi,

Hi,

You can't read the meter with GXDLMSDirector because it's not supporting DLMS, but the meter should reply for "/?!<CR><LF>". GXDLMSDirector sends this when you establish the connection using Mode E and you should get a reply where the meter identifies itself.

Do you see what serial port settings ZRobo is using?

BR,
Mikko

Profile picture for user Cristiano Matias

Cristiano Matias

4 years ago

Hi,

Hi,

All I can see in the app is that it's at 300 baud rate.

Profile picture for user Cristiano Matias

Cristiano Matias

4 years ago

Hi,

Hi,

Thank you for your prompt help Mikko. From our tests, it looks like we need to read measurements from meters that don't support DLMS. Would you be available for a private talk to discuss the possibility of another solution for your problem?

Thank you,
CM

Profile picture for user Kurumi

Kurumi

4 years ago

Hi,

Hi,

Yes, the meter doesn't support DLMS. You need to use IEC 62056-21 to read it. Yes, it's possible to talk privately. You can send an email to me and we can continue using email.

BR,
Mikko

  • Create new account
  • Reset your password

Hire Us!

Latest Releases

  • Tue, 06/09/2026 - 11:16
    gurux.dlms.java 4.0.95
  • Tue, 06/09/2026 - 10:03
    Gurux.DLMS.Python 1.0.199
  • Mon, 06/08/2026 - 13:39
    gurux.dlms.cpp 9.0.2606.0801
  • Mon, 06/01/2026 - 10:15
    gurux.dlms.cpp 9.0.2606.0101
  • Thu, 05/28/2026 - 16:06
    gurux.dlms.java 4.0.94

New forum topics

  • Error reading L&G Meter
  • Pass a TCP Client to GXNet
  • Australian EDMI Mk10D (Essential Energy area)
  • Strange mix of data notificiation vs get response
  • DLMS Connection
More

Who's new

  • Tuanhgg
  • Adel
  • charnon
  • Paddles
  • Miguel Ángel
RSS feed
Privacy FAQ GXDN Issues Contact
Follow Gurux on Twitter Follow Gurux on Linkedin