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  3. Unable To Connect To Remore Server While Downloading New Manufacturer Settings

unable to connect to remore server while downloading new manufacturer settings

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By neelam naik , 14 July, 2016
Forums
DLMSDirector

I downloaded GuruX Director installer and installed it on my Windows 7 machine.
But when I run the application it shows me the new manufacturer settings Available and when I try to update them online then it shows error of unable to connect to server.

Please guide to resolve this issue.
Windows 7, 32 bit.

Profile picture for user Kurumi

Kurumi

9 years 11 months ago

unable to connect to remore server while downloading new manufac

Hi,

I checked this and it worked like should be.

Usually problem is that there is antivirus software or firewall that is blocking the connection.
Can you check those?

BR,

Mikko

vlnau

7 years 10 months ago

In reply to unable to connect to remore server while downloading new manufac by Kurumi

manufacturers online update error

I've got the same issue. It seems to me that it cannot be overcome. Are there any other ways to update the list?

vlnau

7 years 9 months ago

manufacturers online update error

The reply is "The remote server returned an error: (407) Proxy Authentication Required"

Profile picture for user Kurumi

Kurumi

7 years 9 months ago

manufacturers online update error

Hi,

I try this with empty PC and it worked. Can you check can you access this from your web browser?
Are you using proxy?

http://www.gurux.fi/obis/files.xml

BR,

Mikko

vlnau

7 years 9 months ago

manufacturers online update error

Thank you for your help!
Unfortunately I'm using proxy and my sysadm can't help me.
I can't download files from browser, I only can see a list of them.
Is it possible to download zip-file somehow and then to unzip it at my PC?

Profile picture for user Kurumi

Kurumi

7 years 9 months ago

manufacturers online update error

Hi,

We are releasing new version today where we have improved this. I hope it fixes your problem.
It's out after one hour.

BR,

Mikko

vlnau

7 years 9 months ago

In reply to manufacturers online update error by Kurumi

manufacturers online update error

Now everything is good. Thank you so much!

Profile picture for user Kurumi

Kurumi

7 years 9 months ago

manufacturers online update error

Hi,

Thanks from this info. I'm glad it helped.

BR,
Mikko

dinesh

6 years 5 months ago

Dear Sir, I have the same

Dear Sir, I have the same issue of downloading GXDLMSDirector for .Net but through Server Proxy. I am getting the message 407 Proxy Authentication required. I am sure I have given necessary proxy details in Windows Server 2012. Is there any method to overcome this or any offline download available ? Kindly suggest me.

Profile picture for user Kurumi

Kurumi

6 years 5 months ago

In reply to Dear Sir, I have the same by dinesh

Dear Sir,

Dear Sir,

Please, create a new topic if you have a new question. I'll answer your question there.

BR,
Mikko

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