GetObjects failed. ServiceError Initiate Error exception. Service Unsupported

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andrewje
GetObjects failed. ServiceError Initiate Error exception. Service Unsupported

Hi,
I am trying to read a meter with high security. I know the password is correct for the meter as it works using the manufacturers software. I am getting the error when I attempt to read the meter. If I use the low security password the meter is read successfully. Any ideas?

Log created 11:50:35
11:50:42 Initializing serial connection.
11:50:42 11:50:42.748 Info Opening
11:50:42 11:50:42.753 Info Serial Port Settings: Port Name: COM1 Baud Rate: 9600 Data Bits: 8 Parity: None Stop Bits: One Eop: None
11:50:42 11:50:42.758 Info Open
11:50:42 HDLC sending:/?!<CR><LF>
11:50:42 11:50:42.762 Sent 2F 3F 21 0D 0A
11:50:43 11:50:43.225 Received 2F 43 57 49 35 5C 32 0D
11:50:43 11:50:43.372 Received 0D
11:50:43 HDLC received: /xxx5\2<CR><LF>
11:50:43 BaudRate is : 9600
11:50:43 Moving to mode E.
06 32 35 32 0D 0A
11:50:43 11:50:43.379 Sent 06 32 35 32 0D 0A
11:50:43 11:50:43.758 Received 7F
11:50:43 Send SNRM request.
7E A0 07 03 61 93 69 47 7E
11:50:43 11:50:43.992 Sent 7E A0 07 03 61 93 69 47 7E
11:50:44 11:50:44.011 Received 7F 7E A0 20 61 03 73 05
11:50:44 11:50:44.055 Received 9E 81 80 14 05 02 01 00 06 02 01 00 07 04 00 00 00 01
11:50:44 Received data
7F 7E A0 20 61 03 73 05 9E 81 80 14 05 02 01 00 06 02 01 00 07 04 00 00 00 01 08 04 00 00 00 01 69 6D 7E
11:50:44 Parsing UA reply.<CR><LF>81 80 14 05 02 01 00 06 02 01 00 07 04 00 00 00 01 08 04 00 00 00 01
11:50:44 Parsing UA reply succeeded.
11:50:44 Send AARQ request
7E A0 4C 03 61 10 58 27 E6 E6 00 60 3E A1 09 06 07 60 85 74 05 08 01 01 8A 02 07 80 8B 07 60 85 74 05 08 02 02 AC 12 80 10 18 27 6B 3D 0F 2B 4F 4B 1F 69 2C 13 2A 6D 5B 04 BE 10 04 0E 01 00 00 00 06 5F 1F 04 00 00 FE 1F FF FF 53 50 7E
11:50:44 11:50:44.100 Sent 7E A0 4C 03 61 10 58 27 E6 E6 00 60 3E A1 09 06 07 60 85 74 05 08 01 01 8A 02 07 80 8B 07 60 85 74 05 08 02 02 AC 12 80 10 18 27 6B 3D 0F 2B 4F 4B 1F 69 2C 13 2A 6D 5B 04 BE 10 04 0E 01 00 00 00 06 5F 1F 04 00 00 FE 1F FF FF 53 50 7E
11:50:44 11:50:44.190 Received 7E A0 58 61 03 30 07 51
11:50:44 11:50:44.213 Received 51 E6 E7 00 61 4A 88 02 07
11:50:44 11:50:44.215 Received 08 02 02 AA 12 80 10 9C
11:50:44 11:50:44.237 Received 0A 5C 4D 70 56 5E 4F E3 BE 15 4E 65 22 2A 63 A1
11:50:44 11:50:44.239 Received 09 06 07 60 85 74 05 08
11:50:44 11:50:44.261 Received 01 01 A2 03 02 01 00 A3 05 A1 03 02 01 00 BE 10
11:50:44 11:50:44.264 Received 04 0E 08 00 06 5F 1F 04
11:50:44 11:50:44.286 Received 00 00 18 1D 01 00 00 07 8E A0
11:50:44 Received data
7E A0 58 61 03 30 07 51 E6 E7 00 61 4A 88 02 07 80 89 07 60 85 74 05 08 02 02 AA 12 80 10 9C 0A 5C 4D 70 56 5E 4F E3 BE 15 4E 65 22 2A 63 A1 09 06 07 60 85 74 05 08 01 01 A2 03 02 01 00 A3 05 A1 03 02 01 00 BE 10 04 0E 08 00 06 5F 1F 04 00 00 18 1D 01 00 00 07 8E A0 7E
11:50:44 Parsing AARE reply<CR><LF>61 4A 88 02 07 80 89 07 60 85 74 05 08 02 02 AA 12 80 10 9C 0A 5C 4D 70 56 5E 4F E3 BE 15 4E 65 22 2A 63 A1 09 06 07 60 85 74 05 08 01 01 A2 03 02 01 00 A3 05 A1 03 02 01 00 BE 10 04 0E 08 00 06 5F 1F 04 00 00 18 1D 01 00 00 07
11:50:44 Parsing AARE reply succeeded.
11:50:47 --- Collecting objects. ---
11:50:47 Collecting objects
7E A0 19 03 61 32 09 9E E6 E6 00 C0 01 C1 00 0F 00 00 28 00 00 FF 02 00 91 53 7E
11:50:47 11:50:47.477 Sent 7E A0 19 03 61 32 09 9E E6 E6 00 C0 01 C1 00 0F 00 00 28 00 00 FF 02 00 91 53 7E
11:50:47 11:50:47.515 Received 7E A0 10 61 03 52 7C E2
11:50:47 11:50:47.538 Received E2 E6 E7
11:50:47 Received data
7E A0 10 61 03 52 7C E2 E6 E7 00 0E 01 03 02 94 A8 7E
System.Exception: GetObjects failed. ServiceError Initiate Error exception. Service Unsupported
at GXDLMSDirector.MainForm.ReadDevice(GXDLMSDevice dev) in c:\Users\ae\Downloads\GXDLMSDirector-master(03012017)\GXDLMSDirector-master\Development\MainForm.cs:line 1231
at GXDLMSDirector.MainForm.Read(Control sender, Object[] parameters) in c:\Users\ae\Downloads\GXDLMSDirector-master(03012017)\GXDLMSDirector-master\Development\MainForm.cs:line 1339
11:50:55 Disconnect request
7E A0 07 03 61 53 65 81 7E
11:50:55 11:50:55.212 Sent 7E A0 07 03 61 53 65 81 7E

I am using the latest version of DLMSDirector which is unchanged apart from forcing the sign-on baud rate to 300-E-7 as this doesn't seem to always be set when using the IEC sign-on.

Thanks
Andrew

Kurumi
Kurumi's picture

Hi Andrew,

Your meter is not supporting association view. It's really bad because client is not know what kind of data meter can offer.

We made change for this baud rate in this week. We'll check if there is a bug.

BR,

Mikko

________________________________________
Mikko Kurunsaari
Gurux Ltd
http://www.gurux.fi

andrewje

Hi Mikko,

No it does support association view (0.0.40.0.0.255). Here is a trace when logging in using LLS with plain text password.

09:53:16 Initializing serial connection.
09:53:16 09:53:16.183 Info Opening
09:53:16 09:53:16.183 Info Serial Port Settings: Port Name: COM1 Baud Rate: 300 Data Bits: 7 Parity: Even Stop Bits: One Eop: None
09:53:16 09:53:16.184 Info Open
09:53:16 HDLC sending:/?!<CR><LF>
09:53:16 09:53:16.186 Sent 2F 3F 21 0D 0A
09:53:16 09:53:16.621 Received 2F 43 57 49 35 5C 32 0D
09:53:16 09:53:16.797 Received 0D
09:53:16 HDLC received: /xxx5\2<CR><LF>
09:53:16 BaudRate is : 9600
09:53:16 Moving to mode E.
06 32 35 32 0D 0A
09:53:16 09:53:16.801 Sent 06 32 35 32 0D 0A
09:53:17 09:53:17.209 Received 7F
09:53:17 Send SNRM request.
7E A0 07 03 41 93 5A 64 7E
09:53:17 09:53:17.403 Sent 7E A0 07 03 41 93 5A 64 7E
09:53:17 09:53:17.423 Received 7F 7E A0 20 41 03 73 3E
09:53:17 09:53:17.468 Received 9D 81 80 14 05 02 01 00 06 02 01 00 07 04 00 00 00 01
09:53:17 Received data
7F 7E A0 20 41 03 73 3E 9D 81 80 14 05 02 01 00 06 02 01 00 07 04 00 00 00 01 08 04 00 00 00 01 69 6D 7E
09:53:17 Parsing UA reply.<CR><LF>81 80 14 05 02 01 00 06 02 01 00 07 04 00 00 00 01 08 04 00 00 00 01
09:53:17 Parsing UA reply succeeded.
09:53:17 Send AARQ request
7E A0 4B 03 41 10 4A 53 E6 E6 00 60 3D A1 09 06 07 60 85 74 05 08 01 01 8A 02 07 80 8B 07 60 85 74 05 08 02 01 AC 11 80 0F 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 BE 10 04 0E 01 00 00 00 06 5F 1F 04 00 00 FE 1F FF FF 3A E2 7E
09:53:17 09:53:17.515 Sent 7E A0 4B 03 41 10 4A 53 E6 E6 00 60 3D A1 09 06 07 60 85 74 05 08 01 01 8A 02 07 80 8B 07 60 85 74 05 08 02 01 AC 11 80 0F 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 BE 10 04 0E 01 00 00 00 06 5F 1F 04 00 00 FE 1F FF FF 3A E2 7E
09:53:17 09:53:17.605 Received 7E A0 37 41 03 30 21 79
09:53:17 09:53:17.627 Received 79 E6 E7 00 61 29 A1 09 06
09:53:17 09:53:17.630 Received 01 A2 03 02 01 00 A3 05
09:53:17 09:53:17.651 Received A1 03 02 01 00 BE 10 04 0E 08 00 06 5F 1F 04 00
09:53:17 09:53:17.655 Received 00 10 14 01 00 00 07 71
09:53:17 09:53:17.676 Received A0
09:53:17 Received data
7E A0 37 41 03 30 21 79 E6 E7 00 61 29 A1 09 06 07 60 85 74 05 08 01 01 A2 03 02 01 00 A3 05 A1 03 02 01 00 BE 10 04 0E 08 00 06 5F 1F 04 00 00 10 14 01 00 00 07 71 A0 7E
09:53:17 Parsing AARE reply<CR><LF>61 29 A1 09 06 07 60 85 74 05 08 01 01 A2 03 02 01 00 A3 05 A1 03 02 01 00 BE 10 04 0E 08 00 06 5F 1F 04 00 00 10 14 01 00 00 07
09:53:17 Parsing AARE reply succeeded.
09:53:23 --- Collecting objects. ---
09:53:23 Collecting objects
7E A0 19 03 41 32 3A BD E6 E6 00 C0 01 C1 00 0F 00 00 28 00 00 FF 02 00 91 53 7E
09:53:23 09:53:23.309 Sent 7E A0 19 03 41 32 3A BD E6 E6 00 C0 01 C1 00 0F 00 00 28 00 00 FF 02 00 91 53 7E
09:53:23 09:53:23.352 Received 7E A9 09 41 03 52 E1 8A
09:53:23 09:53:23.375 Received 8A E6 E7 00 C4 02 C1 00 00
09:53:23 09:53:23.377 Received 01 81 C5 02 04 12 00 0F
09:53:23 09:53:23.399 Received 11 00 09 06 00 00 28 00 00 FF 02 02 01 08 02 03
09:53:23 09:53:23.402 Received 0F 01 16 01 00 02 03 0F
09:53:23 09:53:23.424 Received 02 16 01 00 02 03 0F 03 16 01 00 02 03 0F 04 16
09:53:23 09:53:23.427 Received 01 00 02 03 0F 05 16 01
09:53:23 09:53:23.449 Received 00 02 03 0F 06 16 01 00 02 03 0F 07 16 00 00 02
09:53:23 09:53:23.452 Received 03 0F 08 16 01 00 01 04
09:53:23 09:53:23.473 Received 02 02 0F 01 03 00 02 02 0F 02 03 00 02 02 0F 03
09:53:23 09:53:23.476 Received 03 00 02 02 0F 04 03 00
09:53:23 09:53:23.498 Received 02 04 12 00 0F 11 00 09 06 00 00 28 00 03 FF 02
09:53:23 09:53:23.501 Received 02 01 08 02 03 0F 01 16
09:53:23 09:53:23.522 Received 01 00 02 03 0F 02 16 01 00 02 03 0F 03 16 01 00
09:53:23 09:53:23.526 Received 02 03 0F 04 16 01 00 02
09:53:23 09:53:23.548 Received 03 0F 05 16 01 00 02 03 0F 06 16 01 00 02 03 0F
09:53:23 09:53:23.551 Received 07 16 00 00 02 03 0F 08
09:53:23 09:53:23.574 Received 16 01 00 01 04 02 02 0F 01 03 00 02 02 0F 02 03
09:53:23 09:53:23.577 Received 00 02 02 0F 03 03 00 02
09:53:23 09:53:23.599 Received 02 0F 04 03 00 02 04 12 00 01 11 00 09 06 01 00
09:53:23 09:53:23.602 Received 00 00 06 FF 02 02 01 02
09:53:23 09:53:23.623 Received 02 03 0F 01 16 01 00 02 03 0F 02 16 01 00 01 00
09:53:23 09:53:23.626

It seems when using high security the authentication process isn't being completed properly.

Kurumi
Kurumi's picture

Hi Andrew,

When you try first connect with High Authentication meter says that connection succeeded.
But when you try to get association view it fails.

When you connect with Low authentication, it seems to work.

Can I ask what meter you try to read?

BR,

Mikko
You try to connect with Low authentication level

________________________________________
Mikko Kurunsaari
Gurux Ltd
http://www.gurux.fi

viraj khade

i try to read EDMI MK6E.

viraj

viraj khade

Read scalers and units from the device.
7E A0 74 03 41 DA 17 C4 E6 E6 00 C0 03 C1 0A 00 03 00 00 00 01 02 FF 03 00 00 03 00 00 5E 5B 08 FF 03 00 00 04 01 00 01 06 00 FF 03 00 00 03 01 00 01 07 00 FF 03 00 00 03 01 00 01 08 00 FF 03 00 00 04 01 00 02 06 00 FF 03 00 00 03 01 00 02 08 00 FF 03 00 00 03 01 00 03 07 00 FF 03 00 00 03 01 00 05 08 00 FF 03 00 00 03 01 00 06 08 00 FF 03 00 C0 1C 7E

viraj

Kurumi
Kurumi's picture

Hi viraj khade,

Please, create own thread if you have questions.

EDMI Mk6E is not suppor DLMS.

BR,

Mikko

________________________________________
Mikko Kurunsaari
Gurux Ltd
http://www.gurux.fi

viraj khade

ok.

viraj

tumza

@Kurumi, i have been struggling with EDMI MK6E for some time now, i didn't know it doesn't support DLMS;

Kurumi
Kurumi's picture

Hi,

Please, if you have a new question, create a new topic. Your meter supports IEC1107.

BR,
Mikko

________________________________________
Mikko Kurunsaari
Gurux Ltd
http://www.gurux.fi