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  2. Problem With Reading Energymeter Star DTS27 Via GXDLMSDirector

Problem with reading energymeter Star DTS27 via GXDLMSDirector

By LWieckowski, 16 May, 2025
Forums
DLMSDirector

Hi,
I have a problem with reading energymeter Star DTS27 via GXDLMSDirector. Below are my settings:
- Interface: HDLC
- Authentication: Low
- Password: 12345678
- Wait time: 00:00:05
- Address Type: Default
- Logical Server: 0
- Media: Net
- Client address: 2
- Resend count: 3
- Physical server: 1

- Host name: 10.249.79.4
- Port: 4004
- Protocol: TCP

When trying to connect, an error appears:
ServiceError Initiate Error exception. Initiate other.

Communication logs:

13:11:48 Send SNRM request.
TX: 7E A0 07 03 05 93 5C 45 7E
13:11:48
RX: 7E A0 20 05 03 73 29 F8 81 80 14 05 02 00 F8 06 02 00 F8 07 04 00 00 00 01 08 04 00 00 00 01 58 71 7E
13:11:48 Send AARQ request.
TX: 7E A0 44 03 05 10 B5 C0 E6 E6 00 60 36 A1 09 06 07 60 85 74 05 08 01 01 8A 02 07 80 8B 07 60 85 74 05 08 02 01 AC 0A 80 08 31 32 33 34 35 36 37 38 BE 10 04 0E 01 00 00 00 06 5F 1F 04 00 62 1E 5D FF FF 92 4A 7E
13:11:48
RX: 7E A0 2D 05 03 30 39 03 E6 E7 00 61 1F A1 09 06 07 60 85 74 05 08 01 01 A2 03 02 01 01 A3 05 A1 03 02 01 01 BE 06 04 04 0E 01 06 00 CA 20 7E
13:11:48
RX: 7E A0 20 05 03 73 29 F8 81 80 14 05 02 00 F8 06 02 00 F8 07 04 00 00 00 01 08 04 00 00 00 01 58 71 7E

Profile picture for user Kurumi

Kurumi

4 weeks 1 day ago

Hi, Select "Supported…

Hi,

Select "Supported Services" tab and uncheck DeltaValueEncoding.

BR,
Mikko

LWieckowski

4 weeks 1 day ago

Hi, I uncheck…

Hi,
I uncheck DeltaValueEncoding option, but the same error still occurs.
Service error Initiate Error exception. Initiate other.

Profile picture for user Kurumi

Kurumi

4 weeks 1 day ago

Hi, Check the meter…

Hi,

Check the meter documentation to ensure that you are using the correct client address. One of your settings is different from what the meter expects.

BR,
Mikko

LWieckowski

4 weeks ago

Hi I managed to connect to…

Hi
I managed to connect to the meter on different settings and read some variables. This confirms that the physical connection to the meter is correct. Unfortunately, the registers with the power measurement values ​​that interest me are missing. I suspect that this is due to reading without authorization.

Below are my settings:
- Interface: HDLC
- Authentication: none
- Password:
- Wait time: 00:00:05
- Address Type: Default
- Logical Server: 0
- Media: Net
- Client address: 16
- Resend count: 3
- Physical server: 1

- Host name: 10.249.79.4
- Port: 4004
- Protocol: TCP

[Hex trace removed]

Profile picture for user Kurumi

Kurumi

3 weeks 6 days ago

Hi, You are right. You need…

Hi,

You are right. You need to change the authentication level and client address. I removed the hex trace because it doesn't provide any information and makes this hard to read.

BR,
Mikko

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