GetObjects failed. Meter returns Service not allowed exception

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By Badi3 , 14 October, 2016
Forums
DLMSDirector

Hi,
I'm using GXDLMSDirector and I try to read Clock from the Meter.
Below the log file:

Log created 10:48:10
10:48:22 Initializing Network connection.
10:48:22 10:48:22.874 Info Opening
10:48:22 10:48:22.881 Info Client Settings: Protocol Tcp Host: 197.26.18.67 Port: 4059
10:48:24 10:48:24.667 Info Open
10:48:25 Send SNRM request.
7E A0 08 02 21 05 93 56 95 7E
10:48:25 10:48:25.230 Sent 7E A0 08 02 21 05 93 56 95 7E
10:48:26 10:48:26.190 Received 7E A0 21 05 02 21 73 80 BC 81 80 14 05 02 00 F0 06 02 00 F0 07 04 00 00 00 01 08 04 00 00 00 01 48 DC 7E
10:48:26 Received data
7E A0 21 05 02 21 73 80 BC 81 80 14 05 02 00 F0 06 02 00 F0 07 04 00 00 00 01 08 04 00 00 00 01 48 DC 7E
10:48:26 Parsing UA reply.<CR><LF>81 80 14 05 02 00 F0 06 02 00 F0 07 04 00 00 00 01 08 04 00 00 00 01
10:48:26 Parsing UA reply succeeded.
10:48:26 Send AARQ request
7E A0 4D 02 21 05 10 B3 C4 E6 E6 00 60 3E A1 09 06 07 60 85 74 05 08 01 01 8A 02 07 80 8B 07 60 85 74 05 08 02 03 AC 12 80 10 20 2B 63 09 3E 01 31 04 76 76 39 5E 0C 63 46 75 BE 10 04 0E 01 00 00 00 06 5F 1F 04 00 00 FE 1F FF FF 81 BC 7E
10:48:26 10:48:26.247 Sent 7E A0 4D 02 21 05 10 B3 C4 E6 E6 00 60 3E A1 09 06 07 60 85 74 05 08 01 01 8A 02 07 80 8B 07 60 85 74 05 08 02 03 AC 12 80 10 20 2B 63 09 3E 01 31 04 76 76 39 5E 0C 63 46 75 BE 10 04 0E 01 00 00 00 06 5F 1F 04 00 00 FE 1F FF FF 81 BC 7E
10:48:27 10:48:27.750 Received 7E A0 59 05 02 21 30 CC 83 E6 E7 00 61 4A A1 09 06 07 60 85 74 05 08 01 01 A2 03 02 01 00 A3 05 A1 03 02 01 00 88 02 07 80 89 07 60 85 74 05 08 02 03 AA 12 80 10 6B 95 CB 7F 2E 04 2C F6 59 59 E0 B1 DC FB FB 27 BE 10 04 0E 08 00 06 5F 1F 04 00 00 5E 1F 00 6E 00 07 4F 97 7E
10:48:27 Received data
7E A0 59 05 02 21 30 CC 83 E6 E7 00 61 4A A1 09 06 07 60 85 74 05 08 01 01 A2 03 02 01 00 A3 05 A1 03 02 01 00 88 02 07 80 89 07 60 85 74 05 08 02 03 AA 12 80 10 6B 95 CB 7F 2E 04 2C F6 59 59 E0 B1 DC FB FB 27 BE 10 04 0E 08 00 06 5F 1F 04 00 00 5E 1F 00 6E 00 07 4F 97 7E
10:48:27 Parsing AARE reply<CR><LF>61 4A A1 09 06 07 60 85 74 05 08 01 01 A2 03 02 01 00 A3 05 A1 03 02 01 00 88 02 07 80 89 07 60 85 74 05 08 02 03 AA 12 80 10 6B 95 CB 7F 2E 04 2C F6 59 59 E0 B1 DC FB FB 27 BE 10 04 0E 08 00 06 5F 1F 04 00 00 5E 1F 00 6E 00 07
10:48:27 Parsing AARE reply succeeded.
10:48:40 --- Collecting objects. ---
10:48:40 Collecting objects
7E A0 1A 02 21 05 32 1D 83 E6 E6 00 C0 01 C1 00 0F 00 00 28 00 00 FF 02 00 91 53 7E
10:48:40 10:48:40.070 Sent 7E A0 1A 02 21 05 32 1D 83 E6 E6 00 C0 01 C1 00 0F 00 00 28 00 00 FF 02 00 91 53 7E
10:48:41 10:48:41.283 Received 7E A0 10 05 02 21 52 9E 53 E6 E7 00 D8 01 01 3C 43 7E
10:48:41 Received data
7E A0 10 05 02 21 52 9E 53 E6 E7 00 D8 01 01 3C 43 7E
System.Exception: GetObjects failed. Meter returns Service not allowed exception. Operation not possible
à GXDLMSDirector.MainForm.ReadDevice(GXDLMSDevice dev) dans C:\Projects\GXDLMSDirector\Development\MainForm.cs:ligne 1353
à GXDLMSDirector.MainForm.Read(Control sender, Object[] parameters) dans C:\Projects\GXDLMSDirector\Development\MainForm.cs:ligne 1461
10:48:48 Disconnect request
7E A0 08 02 21 05 53 5A 53 7E
10:48:48 10:48:48.740 Sent 7E A0 08 02 21 05 53 5A 53 7E
10:48:50 10:48:50.343 Received 7E A0 08 05 02 21 73 75 8D 7E
10:48:50 Received data
7E A0 08 05 02 21 73 75 8D 7E
10:48:50 10:48:50.343 Info Closing
10:48:50 10:48:50.344 Info Closed

Can you help me please

BR,
Badi3

Kurumi

9 years 7 months ago

Hi,

Have you made any changes for director source code? Director should send some messages after AARQ and that is not sent now. Do you have latest version from director?

BR,

Mikko

Badi3

9 years 7 months ago

Hi,
I'm using 8.0.0.23 version and I didn't change the source code.
I'm trying to connect with TCP protocol and I'm occuring always the below response:
11:02:05 Initializing Network connection.
11:02:06 Send SNRM request.
7E A0 08 02 21 05 93 56 95 7E
11:02:07 Received data
7E A0 21 05 02 21 73 80 BC 81 80 14 05 02 00 F0 06 02 00 F0 07 04 00 00 00 01 08 04 00 00 00 01 48 DC 7E
11:02:07 Parsing UA reply.<CR><LF>81 80 14 05 02 00 F0 06 02 00 F0 07 04 00 00 00 01 08 04 00 00 00 01
11:02:07 Parsing UA reply succeeded.
11:02:07 Send AARQ request
7E A0 4D 02 21 05 10 B3 C4 E6 E6 00 60 3E A1 09 06 07 60 85 74 05 08 01 01 8A 02 07 80 8B 07 60 85 74 05 08 02 03 AC 12 80 10 58 75 11 2C 57 29 3C 30 4E 01 2C 17 35 11 63 5E BE 10 04 0E 01 00 00 00 06 5F 1F 04 00 00 FE 1F FF FF E9 63 7E
11:02:08 Received data
7E A0 59 05 02 21 30 CC 83 E6 E7 00 61 4A A1 09 06 07 60 85 74 05 08 01 01 A2 03 02 01 00 A3 05 A1 03 02 01 00 88 02 07 80 89 07 60 85 74 05 08 02 03 AA 12 80 10 78 94 CB 7F 9E D6 2B F6 36 FF D7 B1 3C 72 73 26 BE 10 04 0E 08 00 06 5F 1F 04 00 00 5E 1F 00 6E 00 07 D5 8A 7E
11:02:08 Parsing AARE reply<CR><LF>61 4A A1 09 06 07 60 85 74 05 08 01 01 A2 03 02 01 00 A3 05 A1 03 02 01 00 88 02 07 80 89 07 60 85 74 05 08 02 03 AA 12 80 10 78 94 CB 7F 9E D6 2B F6 36 FF D7 B1 3C 72 73 26 BE 10 04 0E 08 00 06 5F 1F 04 00 00 5E 1F 00 6E 00 07
11:02:08 Parsing AARE reply succeeded.
11:02:17 --- Collecting objects. ---
11:02:17 Collecting objects
7E A0 1A 02 21 05 32 1D 83 E6 E6 00 C0 01 C1 00 0F 00 00 28 00 00 FF 02 00 91 53 7E
11:02:19 Received data
7E A0 10 05 02 21 52 9E 53 E6 E7 00 D8 01 01 3C 43 7E
System.Exception: GetObjects failed. Meter returns Service not allowed exception. Operation not possible
à GXDLMSDirector.MainForm.ReadDevice(GXDLMSDevice dev) dans C:\Projects\GXDLMSDirector\Development\MainForm.cs:ligne 1353
à GXDLMSDirector.MainForm.Read(Control sender, Object[] parameters) dans C:\Projects\GXDLMSDirector\Development\MainForm.cs:ligne 1461
11:02:20 Disconnect request
7E A0 08 02 21 05 53 5A 53 7E
11:02:20 Received data
7E A0 08 05 02 21 73 75 8D 7E

Otherwhise, how can I read only one object and not all Meter objects?

thank you for your help.

BR,

thirumalesh

5 years 6 months ago

Hi,
whether this problem / issue is solved ?? Am facing same issue while reading/Download Object List Over TCP and inbetween communication am facing this ERROR . GetObjects failed. Meter returns Service not allowed exception
Could you please let me know what needs to be done to resolve this issue

Hi,

The reason here is that the meter returns invalid data. SourceDiagnostic.AuthenticationRequired is not returned. You can fix this if you change this line:
if Client.IsAuthenticationRequired)
to
if Client.Authentication > Authentication.Low)
BR,
Mikko