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Does not show Profildata

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By manuel , 24 November, 2021
Forums
DLMSDirector

Hello Mikko,

I have become a real fan of your software, unfortunately I keep running into problems, so here's a question again:

When trying to read a profile no data appears. There are 10 entries, which I can read out without problems using .MAP110 (software from Landis+Gyr). In the Director this usually does not work. Sometimes data appears but most of the time it does not. Do you have any idea what the problem is?

BR,
Manuel

Image
Profile picture for user Kurumi

Kurumi

4 years 6 months ago

Hi,

Hi,

This looks strange. Can you read the data and add a log here so I can check the bytes?

BR,
Mikko

manuel

4 years 6 months ago

Hello Mikko,

Hello Mikko,

please excuse the delay.

Strangely, I can no longer reproduce the error. Possibly it was at the meter.
I will get back to you if it occurs again.

Thank you!

BR,
Manuel

Profile picture for user Kurumi

Kurumi

4 years 6 months ago

Hi Manuel,

Hi Manuel,

Thank you for letting me know. I was thinking that our clients haven't reported this.

BR,
Mikko

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