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connectivity issue

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By mohamadop , 17 September, 2020
Forums
DLMSDirector

Hi ,

I want to connect with the smart meter CLOU CL710K22 with IR cable but can't reach the meter .
Can you please check these device settings , and the logs below :

GXDLMSDirector 8.2.2009.0801
Log created 10:32:23
10:32:29 Initializing serial connection.
10:32:30 Send SNRM request.
7E A0 07 03 21 93 0F 01 7E
10:32:35 Data send failed. Try to resend 1/3
10:32:40 Data send failed. Try to resend 2/3
10:32:45 Failed to receive reply from the device in given time.
10:32:45 Disconnect request
10:32:45 Send Disconnect request.
7E A0 07 03 21 53 03 C7 7E
10:32:50 Data send failed. Try to resend 1/3
10:32:55 Data send failed. Try to resend 2/3
10:33:00 Failed to receive reply from the device in given time.
System.TimeoutException: Failed to receive reply from the device in given time.
à GXDLMSDirector.GXDLMSDevice.InitializeConnection()
à GXDLMSDirector.MainForm.Connect(Object sender, GXAsyncWork work, Object[] parameters)

Image
Profile picture for user Kurumi

Kurumi

5 years 8 months ago

Hi,

Hi,

Try to set start protocol from DLMS to IEC if you are using an optical probe (IR cable).
Try also with different baud-rates.

BR,
Mikko

mohamadop

5 years 8 months ago

Hi ,

Hi ,

It give me this error message with IEC and after changing baud-rate

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Profile picture for user Kurumi

Kurumi

5 years 8 months ago

Hi Mohamadop,

Hi Mohamadop,

There is no default device settings file for CLOU. Restart GXDLMSDirector. There is "New Manufacturer Settings Available" menu. Select it and update settings for CLOU. Create a new device and select "Shen Zhen Clou Electronics Co Ltd" as the manufacturer.

BR,
Mikko

mohamadop

5 years 8 months ago

Thank You Mikko ,

Thank You Mikko ,
It's OK , I need the same for WASION .
BR,

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Profile picture for user Kurumi

Kurumi

5 years 8 months ago

Hi,

Hi,

Update the manufacturer settings and there are settings for WASION.

BR,
Mikko

mohamadop

5 years 8 months ago

Hi Mikko ,

Hi Mikko ,
Settings for WASION still not exist .

Profile picture for user Kurumi

Kurumi

5 years 8 months ago

Hi,

Hi,

You can see the manufacturer with an old name: Changsha Weisheng Electronics Ltd.
We'll update name to new one: Wasion Group Co.Ltd.
You can communicate with the old name at the moment.

BR,
Mikko

mohamadop

5 years 8 months ago

Not working ,

Not working ,

It gives me the error message "failed to receive reply from the device in given time " with the devices properties bellow :

Image
Profile picture for user Kurumi

Kurumi

5 years 8 months ago

Hi,

Hi,

Change start protocol from IEC to DLMS. I don't know the baud rate, so you must try different compinations.

BR,
Mikko

BR,
Mikko

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