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  2. HEXING HXE11O Not Responding

HEXING HXE11O not responding

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By abayerri , 11 September, 2020
Forums
DLMSDirector

hi,

i'm trying to read hexing hxe110 meter by dlms with rs484 but it is not responding.

GXDLMSDirector 8.2.2009.0801
Log created 14:54:59
14:55:00 Initializing serial connection.
14:55:00 02:55:00.684 Info Opening
14:55:00 02:55:00.684 Info Serial Port Settings: Port Name: COM2 Baud Rate: 9600 Data Bits: 8 Parity: None Stop Bits: One Flow Control: None Eop: None
14:55:00 02:55:00.685 Info Open
14:55:01 Send SNRM request.
7E A0 21 00 00 00 23 25 93 F1 15 81 80 12 05 01 75 06 01 72 07 04 00 00 00 01 08 04 00 00 00 01 66 84 7E
14:55:01 02:55:01.686 Sent 7E A0 21 00 00 00 23 25 93 F1 15 81 80 12 05 01 75 06 01 72 07 04 00 00 00 01 08 04 00 00 00 01 66 84 7E
14:55:06 Failed to receive reply from the device in given time.
14:55:06 Disconnect request
14:55:06 Send Disconnect request.
7E A0 0A 00 00 00 23 25 53 FC C6 7E
14:55:06 02:55:06.688 Sent 7E A0 0A 00 00 00 23 25 53 FC C6 7E
14:55:11 Failed to receive reply from the device in given time.
14:55:11 02:55:11.690 Info Closing
14:55:11 02:55:11.702 Info Closed
System.TimeoutException: Failed to receive reply from the device in given time.
en GXDLMSDirector.GXDLMSDevice.InitializeConnection()
en GXDLMSDirector.MainForm.Connect(Object sender, GXAsyncWork work, Object[] parameters)

Profile picture for user Kurumi

Kurumi

5 years 9 months ago

Hi,

Hi,

The problem with RS-485 is usually the wrong wiring. Check your cables. Then check your baud-rate. It might be something else than 9600.

BR,
Mikko

Profile picture for user Kurumi

Kurumi

4 years 9 months ago

Hi,

Hi,

I received this info:
For protocol DLMS(Mode E) the length of sub station No. is 1 byte, but for DLMS(Direct HDLC for RS 485) it is 4 bytes which is the last 2 bytes of the meter serial number in the nameplate add 1.

This is updated to the manufacturer settings. Update new manufacturer settings and change "Address type" to Serial number. Then update the serial number and connect.

BR,
Mikko

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