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Billing read issue

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By Ashok_Chowdary , 16 March, 2021
Forums
General discussion

Hi Mikko,
I having a problem while reading billing data through Gurux client.
I have 10 months records. when i am trying to read 1-5 ,1-9 count based read it it showing (1-5):=4 records instead of 5, (1-9):=8 records instead of 9 and throwing error insufficient memory.
same logic applied for Dailyload profile it is working fine only billing showing this problem.
please help me where is the problem?

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Kurumi

5 years 2 months ago

Hi,

Hi,

It's hard to say, but this feels like the problem with the meter manufacturer. They were started index from zero when DLMS standard defines that it should start from 1. You should verify this.

BR,
Mikko

Ashok_Chowdary

5 years 2 months ago

Hi Mikko,

Hi Mikko,
Thanks for reply,
In flash I am writing from index 1(Not zero). then also it is showing the same problem.

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