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Not receiving data from meter

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By bhargavdudani , 5 July, 2018
Forums
Gurux.Net

Hello Friends

I am trying to read data from smart meter used for gas , i am able to connect it with using GPRS but i am not able to read specific data from meter.

Profile picture for user Kurumi

Kurumi

7 years 11 months ago

Not receiving data from meter

Hi,
Can you tell more from the meter? Is that DLMS meter or something else? Are you using a static IP address?

BR,

Mikko

bhargavdudani

7 years 11 months ago

Not receiving data from meter

1. We are using GPRS connecrivity and Dynemic IP and PORT

2. This meter is designed by Italy Company "MeterSit"

Profile picture for user Kurumi

Kurumi

7 years 11 months ago

Not receiving data from meter

Hi,

If you are using dynamic IP meter must always start a connection to the server.
You need to configure meter to make a connection to the server.
There is an "Auto connection" interface that allows you to do it.
If your meter is using Italian standard UNI/TS 11291-11 there should be no problem.

BR,

Mikko

bhargavdudani

7 years 11 months ago

Not receiving data from meter

I have already connected meter with server using GPRS.

I can see meter is connected log. It show me message as below

Failed to receive reply from the device in given time.

Profile picture for user Kurumi

Kurumi

7 years 11 months ago

Not receiving data from meter

Hi,

In that case, I believe that you are using the static IP address on your meter.
I believe that your client or server address is wrong if the meter is not returning any data.
You should ask them from the meter vendor.

BR,

Mikko

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