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  3. Error Reading Landis Gyr E650, CU-U52 Meter Data

Error reading Landis Gyr E650, CU-U52 meter data

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By mostafiz789 , 20 April, 2017
Forums
Gurux.DLMS

Hi there,
Using C# I am trying to read data from a Landis Gyr E650, CU-U52 3G communication module meter. I can read data using DLMSDirector without any problem using settings as the attached logo image.

But when I am trying to read using the DLMS client example, on the first run program terminate with message “Unknown Error”. Then if I try to read again using DLMSDirector or example client program in both cases I am getting the error message “Insufficient memory to continue the execution of the program”, this error persists until I reboot the meter.

I have used the below command in client example

Gurux.DLMS.Client.Example.Net_2010.exe /m=lgz /h=xxx.xxx.xxx.xxx /p=1001

I also tried using following commands but no luck

Gurux.DLMS.Client.Example.Net_2010.exe /m=lgz /h=xxx.xxx.xxx.xxx /p=1001 /s=DLMS /client=16 /server=1

trace when getting "Unknown Error" at first run https://www.dropbox.com/s/mzgd3r75ifvh1o0/unknown-error-trace.txt?dl=0

trace when getting insufficient memory exception from the second run https://www.dropbox.com/s/94z05bb5h7oadc6/insufficient-memory-trace.txt…

log of DLMSDirector when getting insufficient memory exception https://www.dropbox.com/s/6bky9glfkw0hudw/insufficient-memory-log-for-d…

Please help to resolve the problem and suggest me anything I have to do. Thanks in advance

Image
Profile picture for user Kurumi

Kurumi

9 years 1 month ago

Error reading Landis Gyr E650, CU-U52 meter data

Hi,

I updated the example. Get latest version from GitHub. Reason why GXDLMSDirector fails after that is because meter is in wrong state and it's sending invalid data.

BR,

Mikko

mostafiz789

9 years 1 month ago

Error reading Landis Gyr E650, CU-U52 meter data

Hi Mikko,

Thanks for your kind reply. After using the updated client example I am not getting the first exception which was returning "Unknown Error" message. But now I am getting "Insufficient memory to continue the execution of the program" exception message. Below is the console usage details of the client example. Please help me on it.

Gurux.DLMS.Client.Example.Net_2010.exe /m=lgz /h=xxx.xxx.xxx.xxx /p=1001
Initializing Network connection.
Parsing UA reply succeeded.
Parsing AARE reply succeeded.
Get available objects from the device.
----------------------------------------------------------------------------------+Read scalers and units from the device.
Disconnecting from the meter.
Insufficient memory to continue the execution of the program.

Profile picture for user Kurumi

Kurumi

9 years 1 month ago

Error reading Landis Gyr E650, CU-U52 meter data

Hi,

I read our L+G E650 and there are no problems. Can you send your trace to me by email. We'll check this.

BR,
Mikko

mostafiz789

9 years 1 month ago

Error reading Landis Gyr E650, CU-U52 meter data

Hi,
I have emailed the trace into [Email removed by admin]

Profile picture for user Kurumi

Kurumi

9 years 1 month ago

Error reading Landis Gyr E650, CU-U52 meter data

Hi,

We have fixed multiple reference read issue. Get latest version.

BR,

Mikko

mostafiz789

9 years 1 month ago

Error reading Landis Gyr E650, CU-U52 meter data

Hi Mikko,

Thank you for the update. I will use the latest one.

Mostafiz

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