Failed to receive reply from device in given time

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AYAO
Failed to receive reply from device in given time

Hi,

I am using GuruGXDLMSDirector for reading a Genus SAKSHAM 325 meter. But when I run the connection, the error "Failed to receive reply from device in given time " appears.

I have tried many other configurations but no way.

I just want to be able to read the meter from the GuruGXDLMSDirector.

Please to help.

Regards

Kurumi
Kurumi's picture

Hi,

I'm not sure if this meter using DLMS. This is an older meter from Genus and I believe it's using their own protocol. You should contact your meter vendor and verify this.

BR,
Mikko

________________________________________
Mikko Kurunsaari
Gurux Ltd
http://www.gurux.fi

Amiya

But sir i am using secure meter sprint350. i also getting same error. kindly sir help me.

Kurumi
Kurumi's picture

Hi Amiya,

Please, if you have a new question, create a new topic.

Select "Indian Standard" as a manufacturer and make sure that your serial port settings are correct.

BR,
Mikko

________________________________________
Mikko Kurunsaari
Gurux Ltd
http://www.gurux.fi