Unable to read Clock IC on Windows 10

Project: 
GXDLMSDirector

Hello Sir,
I am facing an issue related to CLOCK interface class. While reading this object i get a POP-UP message(index out of range). I have attached the LOG file(it looks alright) and a screenshot of the POP_UP message.
I have updated Gurux to its latest version, yet this issue is there. I have tried reading the same device on a Windows 7 PC and it worked fine.
I am not sure if i will have to change date-time setting of my Windows 10 PC or there is bug in the GXDLMSDirector. Please look into this issue.

Regards,
Rajan Kumar

Status: 
Active
Priority: 
Normal
Category: 
Support request
Component: 
User interface
Reporter: 
Rajan
Created: 
Tue, 11/13/2018 - 07:18
Updated: 
Tue, 11/13/2018 - 07:18

Comments

kurumi's picture

Hi,

I checked your log and there were no problems. What date-time format on Windows you are using?

BR,

Mikko

Thanks for your reply Sir,
I am currently using following date-time format.
Short date : MM/dd/yyyy
Long date : dddd, MMMM d, yyyy
Short time : hh:mm tt
Long time : hh:mm:ss tt

kurumi's picture

Hi,

What is Windows Language what you are using?

BR,
Mikko

Hi,

I am using English(India) as my Windows Language but in time format it is English(United States)

Regards,
Rajan